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Cancellation policy:
- 0 - 24 hours
prior to tour - 100% fee
- 24- 48
hours prior to tour - 50% fee
- Deposits/prepayments
are not refundable under any circumstances when the cancellation
occurs within 7 days of booking.
- Refunds
on payments for other bookings are at the discretion of management
and are dependant on the ability to resell the tour.
- All refunds
are subject to a minimum cancellation fee of 25% regardless
of whether seats are resold or not.
- These terms
are non-negotiable and receipt of a signed acceptance or pre-payment
assumes unconditional agreement to these terms.
- Safaris,
tours and other activities are subject to change, availability
and dependent on weather conditions.
- Should the
operator cancel any tour due to weather conditions, a 90% refund
will be allowed.
- Whenever
the operator decides that the weather conditions will not affect
the tour or safety of tourists, but the tourist decides to cancel;
the cancellation fees will be: 100% within 24 hours and 50%
within 48 hours, calculated from time of pick-up.
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